OpenAI Connector

Overview

The OpenAI Connector integrates Akto Atlas with OpenAI's Admin API to give your security team real-time visibility into how employees interact with ChatGPT and OpenAI models across your organisation.

Once connected, Akto continuously pulls your organisation's activity data from OpenAI and surfaces it in your dashboard, so you can track who is using ChatGPT, what projects are active, and flag compliance-relevant events without deploying any endpoint agents.

What Akto Ingests

Akto uses the OpenAI Admin API's Audit Logs and Organization APIs to pull the following data:

Data Category	What Akto Discovers
Chat activity	Chats created, viewed, updated, or deleted by users
User & org management	Invite accepted/rejected, user role changes, group membership
MCP server events	MCP server additions, removals, and tool policy updates
Skills Activity	Skills created, replaced, or deleted

How It Works

OpenAI Admin API
        │
        │  Pull audit logs + org data
        ▼
  Akto Connector
        │
        │  Stream to ingestion service
        ▼
  Akto Dashboard
  (Agentic AI Discovery)

Akto polls the OpenAI Admin API at regular intervals using your Admin API key. All ingested events appear in your Akto dashboard for investigation, alerting, and reporting.

Prerequisites

Before setting up the connector, ensure:

• You have an Akto Atlas account with the Connectors section accessible

• Your Akto Data Ingestion Service URL is available (visible in your Akto instance settings)

• You have an OpenAI Admin API key — these are created by an Owner of the OpenAI organisation.

Admin API keys are available to ChatGPT Enterprise and OpenAI API organisations. You must be an Owner of the organisation to create one.

Setup

1

Create an Admin API key in OpenAI

In the OpenAI Platform, go to Settings → Organisation → Admin keys and create a new key. Copy and securely store it — it is shown only once.

2

Open your Akto Atlas dashboard and navigate to Connectors.

3

Under Platform connectors, locate the OpenAI card and click Connect.

4

In the Set up guide panel that opens on the right, fill in the following fields:

Field	Value
API key	Your OpenAI Admin API key
API base URL (optional)	Leave as https://api.openai.com unless you are using a custom or Azure-hosted endpoint
URL for Data Ingestion Service	Your Akto instance's ingestion URL (e.g., https://ingestion.your-akto.com)

5

Click Import to save the configuration and start ingestion.

Akto will verify the key and begin pulling your organisation's activity data.

What You'll See in Akto

Once connected, data from OpenAI flows into the following areas of your Akto Atlas dashboard:

• Agentic AI Discovery → Agentic Assets: A ChatGPT Compliance asset appears, representing all discovered OpenAI usage across your organisation

• Atlas Guardrails: Akto applies asynchronous guardrails to ChatGPT Compliance data — after activity is pulled from the OpenAI Admin API, Akto evaluates events against your configured security policies, flagging violations such as sensitive data in conversations, unexpected API key creation, or anomalous access patterns, and surfaces them as alerts

Troubleshooting

Connector not importing data

• Confirm the Admin API key belongs to an Owner of the OpenAI organisation

• Verify the Data Ingestion Service URL is reachable from Akto's backend

• Ensure the key has not expired — OpenAI Admin keys can be created with an expiry date

Missing conversation or user data

• Audit log access requires a ChatGPT Enterprise subscription

• Confirm the users generating activity are members of the organisation tied to the Admin key

Key shows as invalid

• The key may have expired or been revoked in OpenAI Platform settings

• Create a new Admin key and update the connector configuration in Akto

Get Support for your Akto setup

There are multiple ways to request support from Akto. We are 24X7 available on the following:

1. In-app intercom support. Message us with your query on intercom in Akto dashboard and someone will reply.

2. Join our discord channel for community support.

3. Contact [e-mail] for email support.

4. Contact us here.