Salesforce

Connect Akto with Salesforce AgentForce

Overview

Salesforce AgentForce is a platform for building and managing AI agents within Salesforce. This setup is recommended if you want to monitor conversation data from your Salesforce agents and ensure your AI-powered processes maintain security standards.

The Akto Salesforce connector automatically:

• Imports all Salesforce agents and AI capabilities

• Monitors agent executions and interactions

• Sends traffic data to Akto for security analysis

Steps to Connect

1

Enable AgentForce in Salesforce

1. Log in to your Salesforce account with administrator privileges

2. Navigate to Setup > Feature Activation

3. Enable AgentForce for your organization

4. Ensure your Salesforce org has the necessary AgentForce licenses activated

2

Create a Connected App

1. In Salesforce, go to Setup > Apps > App Manager

2. Click New Connected App

3. Fill in the following details:

   • Connected App Name: Akto Salesforce Connector

   • API Name: AktoSalesforceConnector

   • Contact Email: Your email address

4. Under API (Enable OAuth Settings):

   • Check Enable OAuth Settings

5. Under Selected OAuth Scopes, add:

   • api

6. Click Save

3

Retrieve Credentials

1. In the Connected App details, locate:

   • Consumer Key: Copy this value

   • Consumer Secret: Click to reveal and copy this value

2. Keep these credentials safe; you'll need them for Akto configuration

4

Configure Akto Connector

In Akto, provide the following information:

• Salesforce URL: Your Salesforce instance URL (e.g., https://your-domain.my.salesforce.com)

• Consumer Key: OAuth 2.0 Consumer Key from your Connected App

• Consumer Secret: OAuth 2.0 Consumer Secret from your Connected App

• URL for Data Ingestion Service: Your Akto data ingestion service endpoint

• Ingestion API Key: Your Akto ingestion API key

5

Authorize the Connection

1. Click Connect in Akto

2. You will be redirected to Salesforce for authorization

3. Log in with your Salesforce credentials

4. Grant permissions to the Akto Connected App

5. You'll be redirected back to Akto upon successful authorization

What Data is Collected?

The Salesforce connector collects execution data from your Salesforce agents:

Agent Metadata

• All Salesforce agents and their configurations

• Agent execution metadata

Execution Data

• Agent interactions and conversations

• Input and output data from agent executions

Get Support for your Akto setup

There are multiple ways to request support from Akto. We are 24X7 available on the following:

1. In-app intercom support. Message us with your query on intercom in Akto dashboard and someone will reply.

2. Join our discord channel for community support.

3. Contact [email protected] for email support.

4. Contact us here.