Create Internal Workflow Item

Overview

When you review a guardrail activity in Akto, you may need to involve internal teams for deeper investigation, tracking, or coordinated remediation. You can create workflow items directly from the guardrail activity details, including Jira tickets or internal work items, ensuring smooth cross-team collaboration.

Create Jira Ticket

Prerequisites

Before creating Jira tickets from Akto, ensure that your Jira account is integrated with Akto.

If not yet configured, complete the setup here: Set up Jira Integration

Steps

1

Navigate to Guardrail Activity under Agentic Guardrails.

2

Open the activity details for the guardrail event you want to send to Jira.

3

On the right panel, select Create Jira Ticket.

4

In the dialog box, choose the Jira project and issue type from the dropdown options.

5

Click Create Ticket.

Akto will automatically generate the Jira ticket with the selected configuration.

Create Work Item

If your team uses internal workflows within Akto, you can log and assign tasks using Work Items.

Prerequisite

Before creating Jira tickets from Akto, ensure that your Azure DevOps Board is integrated with Akto. Follow for Integrations Setup

Steps

1

Open Threat Activity under API Threat Detection.

2

Select the threat activity that requires internal follow-up.

3

Click Create Work Item from the action panel.

4

Choose details such as title, description, severity, assignee, or notes for internal tracking.

5

Save the work item.